Terms & Conditions

Below are our terms and conditions (“T&Cs”) please read them closely before requesting and engaging in the services we provide.

By engaging in our services, it will be taken as your agreement to our terms and conditions; unless you notify us in writing of your objection to any part or the terms

Absence/class cancellation Policy

If you are unable to attend a class where a set term duration and pre-payment has been agreed; for any reason; you will be granted a rescheduled class (if available) as long as the minimum notice period stated below has been given

Cancellation/notification of absenteeism of a class should be informed at least 2 hours prior to the commencement of the class. cancellation made with less than 2 hours from the commencement of the class or not turning up at the scheduled class , will be considered as a chargeable class.

Bad weather Cancellations – Lightning , Thunder, and/or heavy rain.

In the event of heavy rain, lightning, thunder, or any combination of the foregoing, the coach may in his or her absolute discretion cancel the class prior or during the scheduled session. We will aim to notify you as soon as possible if there is a cancellation, via the class WhatsApp group , and in the event of thunderstorm will take the participants to the deemed safest shelter location and inform you of how and when the participants would be required to be collected.

The instructor may, in his or her absolute discretion, decide to continue with the class if the rain is light enough , and there are no imminent threat lightning strikes in the location of the class.

Classes will be halted immediately if there are lightning strikes or the threat of them local to the class location In the event that lightning strikes or heavy rain lead to the cancellation of a class, we will prorata the class fee based on the time of cancellation

Payment Policy

Pay as you go classes can be paid for via paynow sent out via the class WhatsApp group. These must be paid within 7 days. Failure to pay within those times will mean the participants cannot take the followings weeks class until payment has been settled in full. 

Scheduled term classes must be paid for in advance on a full-term basis. Payments must be received in full before your first class. If you join the term partway through the term the payment will be pro-rated.

Transfer of responsibility, care and liability

Discover Consultancy Services PTE LTD duty of care will only be limited to the time and location of the agreed scheduled classes . It will be customers full responsibility and liability to ensure safe and timely care of the class participants prior to and from the commencement of each class including all collection and drop off.

Coaches will do their best to take reasonable care of participants outside of class hours in exceptional or Emergency cases, but will have no responsibility or liability to do so

Non-payment will result in a forfeiture of your allocated class slot(s). The slot(s) may, in our absolute discretion, be re-allocated to other existing clients or prospective clients on the waitlist.

Discover Consultancy Services PTE LTD is ensured with public liability insurance for services in Singapore . However by requesting or engaging in the services of Discover Consultancy Services PTE Ltd , you do so at your own risk. Discover Consultancy Services PTE Ltdit’s owners, employees, and coaches will not be liable for personal injury, damage, loss of life or loss of property while attending any of our services or classes, which includes all cost and expenses incurred as a result of such claims. We/ I hereby grant consent for my child to participate in all sports, games and physical education activities whilst at DiscoverKids Camps. I understand that there is an inherent risk of injury in sports, and physical activities of the nature of those undertaken in camps; particularly with contact sports or activities such as climbing, jumping and throwing, swimming and ball sports.

Refund Policy

Apart from the terms above , refunds for classes taken will not be given. 

Class Photos

Our coaches take photos of our students and classes for both promotional reasons and to give feedback to parents . These may be used via social media and other external advertising platforms such as our webpage. If you do not wish for your child to be photographed or for their photo to be used for these reasons , please inform us in writing via email to our company founder on the following email: Claire@discovermum.com

Changes to T&Cs

Discover Consultancy Services PTE Ltd reserves the right to update the T&Cs as stated on this page from time to time. We will do our utmost to notify you if they do change and direct you to our website for an updated version.